Terms of Service, Privacy and Security Statement

Carbonostics is committed to the privacy of its customers and site visitors. The following is a disclosure of our information gathering and dissemination practices.

About Us

Carbonostics is the flagship metrics product of Blue Horse Associates. Blue Horse Associates is developer of sustainability metrics tools focused on the food industry in Europe and North America.

Privacy Policy

All details and data input in a Carbonostics analysis as well as any payment or contact information provided to Blue Horse or Carbonostics are kept confidential and secure.

Refund/Return/Cancellation Policy

Carbonostics offers a unique analysis of your food products to balance financial impact (cost), social impact (nutrition), and your environmental impact (carbon).

When you use our web site to create analysis reports, you are paying for access to our database of carbon emissions for food ingredients and the sophisticated calculation models included to derive information pertinent to the impact of your food products. Since this access cannot be undone, all purchases are final once you have completed the payment process.

However, we will take all available steps to ensure your satisfaction. If you need a further explanation or have questions, please email us at contact@carbonostics.com.

Customer Service Contact

• For billing information, please contact billing@carbonostics.com

• For questions about Carbonostics data, please contact data@carbonostics.com

• For questions about your account, please contact sales@carbonostics.com

• For feedback, suggestions, and collaboration ideas, please contact sara@bluehorseassociates.com

• For all other questions, please contact contact@carbonostics.com

You can also contact us at:

Carbonostics c/o Blue Horse Associates
12 rue Soyer
92200 Neuilly-sur-Seine France
Phone : +33(0)1.47.38.22.64
Fax : +33(0)1.74.18.09.37
www.bluehorseassociates.com
contact@bluehorseassociates.com